Submit a request

To serve you as fast as possible, please add any relevant details to your request here. If you are requesting a replacement, please be sure to upload photos or videos as well as a description of the issue you are experiencing. Videos should be added for sound-related damage or warps. Warp video should be captured on level with the spinning record. Photos should be well lit and in focus to clearly show all damaged areas, preferably from more than one angle. Circling or adding arrows is always helpful.

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