If your tracking information shows that your package was delivered but you can't find it, please:
- Verify the shipping address on your account
- Look for a notice of attempted delivery
- Look around the delivery location for your package
- See if someone else accepted the delivery (roommates, family members, front desk, etc.)
In some cases, it can take up to 48 hours for a package to be delivered after tracking saying it's been delivered. If 48 hours have passed and you still don't see the package, please let us know.