Whenever possible, we bundle any unfulfilled orders into a single shipment. This includes any ROTMs for the tracks you are subscribed to, as well as orders you've placed from the store in most cases, you'll get a single shipment per month. However, there are instances where you may receive 2+ shipments over the course of the month. If you have order status questions, please look at your orders page which will include tracking links, individual order status, and expected ship months for any pre-orders. If you still have questions, you can fill out this form and we'll help you out.
Once an order is shipped, you will receive an email with tracking information. You will receive a separate tracking email for each order, even if orders are grouped into a single shipment. In some cases, you'll get a tracking email with no tracking link, which means it was bundled with another order.
Domestic: For all of our domestic orders, we ship everything via USPS Media Mail.
International: For all of our International orders, we use DHL, but different tiers for different locations ->
1) DHL GlobalMail Packet Priority (Europe, Asia/Pacific)
2) DHL Parcel International Direct (Australia)
3) DHL Parcel International Standard (Canada)
Store Shipping Options
Bundled Member Shipping - FREE: The order will be bundled and shipped with an upcoming ROTM when all items for this order are in stock. This will cause in-stock items to be held until all pre-order items are received and able to be shipped (don't worry, inventory for the in-stock items will still be allocated). This is free for active members, but paid for non-members.
If you are an active member, you can always purchase in-stock items separate from pre-order items. In this case, the in-stock items will ship with your next ROTM, and the pre-order items will be shipped with your next ROTM after stock is received.
Direct ship - $4.95 (or $14.95 for International) Per Shipment: Any in-stock items will ship right away, and the rest will be shipped once inventory is received. This is a paid shipping option (for both active members and non-members). Pricing is based on the estimated number of shipments in your order.
To reiterate, free shipping is a membership perk of our Record of the Month Club. All members will receive free shipping on their Records of the Month and all store purchases if they choose to bundle them together, in addition to our many other membership benefits, like our curated Records of the Month, full access to all exclusive pressings in our store, a community of like-minded vinyl junkies, and other perks.
As an independent business, we truly appreciate you as a customer! Please let us know if you have any questions at firstname.lastname@example.org.